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Cancellation policy for consumers only

 

Right of withdrawal

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

To exercise your right of withdrawal, you have to tell me:

Nina Radic Ceko

Elisenstrasse 18

50667 Cologne

Germany

Tel .: 0049 (0) 1575 92 33 868,

Email: info@herzbeet.de

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of the withdrawal

If you withdraw from this contract, we have received all payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment we use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse the repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the consumer's personal needs.

The right of withdrawal is deemed to have expired as soon as the fabric coupons have been cut out or processed in any other way.
 

Withdrawal form

If you want to cancel the contract, please fill out this form and send it back.

At:

Nina Radic Ceko

Elisenstrasse 18

50667 Cologne

Germany

Tel .: 0049 (0) 1575 92 33 868

Email: info@herzbeet.de

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

 

_______________________________________________________

 

_______________________________________________________

 

Ordered on (*) ____________ / received on (*) __________________

 

________________________________________________________
Name of the consumer (s)

 

________________________________________________________
Address of the consumer (s)

 

________________________________________________________
Signature of the consumer (s) (only when notified on paper)

 

_________________________
date

(*) Delete where inapplicable

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